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ƽ²©appÏÂÔØ Certified Refurbished Products

(1) What are ƽ²©appÏÂÔØ Certified Refurbished Products?

ƽ²©appÏÂÔØ Certified Refurbished Products are pre-owned ƽ²©appÏÂÔØ products that undergo ƽ²©appÏÂÔØ's stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, every unit is evaluated to ensure it meets ƽ²©appÏÂÔØ's quality standards.

Each ƽ²©appÏÂÔØ Certified Refurbished Product:

• undergoes full functionality testing and any defective modules identified in testing are replaced.
• ƽ²©appÏÂÔØ Watch devices that require replacement parts are not included in the ƽ²©appÏÂÔØ Certified Refurbished Program.
• is put through a thorough cleaning process and inspection.
• is repackaged (including appropriate manuals, cables, new boxes).
• includes either the Operating System originally shipped with the unit or, in some cases, a more recent version.
• is placed into a Final QA inspection prior to being added to sellable refurbished stock.

Refurbishment procedures follow the same basic technical guidelines as ƽ²©appÏÂÔØ's Finished Goods testing procedures.

(2) What should I expect when I purchase an ƽ²©appÏÂÔØ Certified Refurbished Product?

• Substantial savings
• A fully functional unit with complete documentation
• The assurance that the unit meets ƽ²©appÏÂÔØ's rigorous quality standards, and that its defective components have been replaced by genuine ƽ²©appÏÂÔØ components

(3) Can I purchase ƽ²©appÏÂÔØCare plan for my ƽ²©appÏÂÔØ Certified Refurbished Product?

All ƽ²©appÏÂÔØ Certified Refurbished Products are covered by a one-year limited warranty. For more coverage, you have the option of purchasing ƽ²©appÏÂÔØCare Plan with your ƽ²©appÏÂÔØ Certified Refurbished Product. The ƽ²©appÏÂÔØCare Plan provides up to three years of world-class support for Mac, and up to two years of world-class support for iPad, iPod, iPhone, ƽ²©appÏÂÔØ Watch, ƽ²©appÏÂÔØ TV and HomePod.

(4) A refurbished item that I wanted is no longer available. How can I ensure that I get an item when it's in stock?

Refurbished supply is usually very limited and we often run out of refurbished inventory. We recommend you act quickly if you see an item you like. A product will be reserved for you once you've completed checking out and we've received full authorised payment. Please note that some payment methods take longer than others and that availability of a refurbished product is not guaranteed until we receive your full payment.